.customer-complaint-dialog{width:min(620px,calc(100vw - 24px));max-height:min(88dvh,760px);border:1px solid var(--line);border-radius:22px;padding:18px;background:var(--card);color:var(--ink);box-shadow:0 24px 80px #1115}.customer-complaint-dialog::backdrop{background:#1118;backdrop-filter:blur(3px)}.customer-complaint-dialog>header{display:flex;justify-content:space-between;gap:10px}.customer-complaint-dialog h2{margin:4px 0}.customer-complaint-dialog>header button{border:0;border-radius:12px;padding:4px 12px;background:var(--surface);color:var(--ink);font-size:22px}.customer-complaint-dialog>p{line-height:1.9;color:var(--muted)}[data-customer-complaint-threads]{display:flex;gap:6px;overflow:auto}.customer-complaint-thread{max-width:210px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding:8px;border:1px solid var(--line);border-radius:12px;background:var(--surface);color:var(--ink)}.customer-complaint-thread.is-active{background:var(--primary);color:#fff}.customer-complaint-log{display:flex;flex-direction:column;gap:9px;max-height:34dvh;overflow:auto;padding:10px 0}.customer-complaint-bubble{align-self:end;max-width:88%;padding:9px 13px;border-radius:15px 15px 4px;background:var(--surface)}.customer-complaint-bubble.is-staff{align-self:start;background:#e7f5ee}.customer-complaint-bubble p{margin:0;white-space:pre-wrap}.customer-complaint-bubble time{font-size:10px;color:var(--muted)}.customer-complaint-dialog form{display:grid;gap:8px;border-top:1px solid var(--line);padding-top:12px}.customer-complaint-dialog textarea{width:100%;resize:vertical;border:1px solid var(--line);border-radius:14px;padding:12px;font:inherit;text-align:right;direction:rtl}.customer-complaint-dialog form>div{display:flex;gap:8px}.customer-complaint-dialog form [role=status]{color:var(--muted)}.customer-complaint-badge{margin-inline-start:auto;border-radius:20px;background:#c33;color:#fff;padding:1px 7px;font-size:11px}.customer-complaint-open{border:0;background:transparent;font:inherit;text-align:right;cursor:pointer}